The data controller of your personal information is VOLTAGE PARTNERS, which also provides the service to you (address above). Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
Collection of Information
We receive and store information about you such as:
Information you provide to us: We collect information you provide to us which includes: your name, email address, payment method and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our Customer Service, or participate in surveys or marketing promotions;
information when you choose to provide reviews or ratings, account settings, set preferences in Your Account, or otherwise provide information to us through our service or elsewhere. Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as mobile devices). This information includes:
your activity on the AMP CLUB service, such as title selections, play history and search queries; details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings; device IDs or other unique identifiers; device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, IP address (which may tell us your general location), browser and standard web server log information;
Information from other sources: We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest based data, and Internet browsing behavior.
Use of Information
Disclosure of Information
We disclose your information for certain purposes and to third parties, as described below:
Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.
You may also choose to disclose your information in the following ways:
Access to Your Account and Profiles
In order to provide you with ease of access to your account and to help administer the AMP CLUB service, we use technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the AMP CLUB service. You can choose not to take advantage of this feature on your computer by unchecking the box "Remember me on this device" when you log in to the website.
To remove access to your AMP CLUB account from your devices: delete your AMP CLUB settings from your device (steps vary by device and the option is not available on all devices). Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or AMP CLUB ready device, you should log out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information.
If you share or otherwise allow others to have access to your account, they will be able to see your information (including in some cases personal information) such as your play history, ratings, reviews and account information (including your email address or other information in Your Account).
If you no longer want to receive certain communications from us via email or text message, simply access the email and text messages settings page in the "Your Account" section of our website and uncheck those items to unsubscribe. Alternatively, click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from certain email correspondence from us, such as messages relating to your account transactions.
You may receive mobile push notifications from AMP CLUB. If you decide you no longer wish to receive these notifications, you can use your mobile device’s settings functionality to turn them off.
To exercise choices regarding cookies set through our website, as well as other types of online tracking and Internet advertising, see the Cookies and Internet Advertising section (below).
Your Information and Rights
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you.
You can most easily do this by visiting the "Your Account" portion of our website, where you have the ability to access and update a range of information about your account, including your contact information and your AMP CLUB payment information. You must login to access "Your Account." You may also request that we delete personal information that we hold about you.
We use reasonable administrative, logical, and managerial measures to safeguard your personal information against loss, theft, unauthorized access and use, and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot and do not guarantee the security of your information. If this is unacceptable to you, do not use our services. Other Websites, Platforms and Applications
You must be 18 years of age or older to subscribe to the AMP CLUB service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and knowing approval of a parent or legal guardian.
Cookies and Internet Advertising
What are cookies?Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples.
How Does AMP CLUB use Web Beacons and other Technologies?
Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. We and our Service Providers may use them for similar purposes as cookies, such as to understand and enhance the use of our service, improve site performance, monitor visitor traffic and actions on our site, and understand interactions with our marketing (including email and online ads on third party sites). Because web beacons often work in conjunction with cookies, in many cases, declining cookies will impair the effectiveness of web beacons.
We use other technologies that are similar to cookies, such as browser storage and plugins. Like cookies, some of these technologies may store small amounts of data on your device. We may use these and various other technologies for similar purposes as cookies, such as to enforce our terms, prevent fraud, and analyze the use of our service. There are a number of ways to exercise choice regarding these technologies. For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser’s help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.
Last updated: 14 March 2017